About us
iFOVS — International Firm of Virtual Services — has built and run dedicated support teams for businesses in the United States, UK, Canada and Australia since 2019.
Who we are
iFOVS builds and runs dedicated support teams for businesses that have more work than hours. Executive assistance, bookkeeping, customer support, e-commerce operations, medical administration and real estate campaign support are the roles we staff most often, but the pattern is the same in each: recurring work leaves your desk and comes back done.
We are not a marketplace and not a freelancer directory. Our people are employed by us, trained by us and on our payroll, which is what makes the next part possible.
Our team is already in place. You tell us the role, the hours, the systems and what a good first month looks like, and we assign someone whose experience already fits. There is no recruitment round to wait on, no shortlist to review and no interviews to sit through.
That is a deliberate trade. You give up choosing between CVs; in exchange we stay accountable for the result, and if the fit is wrong we replace the person rather than handing you the problem.
Everyone working on your account is our employee. Payroll, statutory contributions, 13th month pay, equipment and leave are ours to handle. Recruitment, onboarding, quality assurance and cover for absences are included in the hourly rate rather than billed separately, and you receive one monthly invoice for hours worked.
We work 11pm to 8am GMT+8, Monday to Saturday, which lands inside the business day across the United States, UK, Canada and Australia.
The team has grown to 11-50 campaign managers, part of a wider iFOVS workforce of 800+ — all held to the same confidentiality, integrity and quality standards from day one.
Integrity, accuracy and accountability are the three we hold people to, and they are meant literally rather than decoratively. Integrity means we tell you when something has gone wrong before you find it. Accuracy means the work is checked before it reaches you. Accountability means a named team lead owns the outcome on your account, not a queue.
Confidentiality sits alongside them and is contractual: an NDA before any system access, named logins rather than shared credentials, and access revoked when someone leaves your account. Our privacy and confidentiality commitments set out exactly how that works.
We work from our own building in Ipil, Zamboanga Sibugay, and we recruit and train locally. Our people stay because a professional career close to home is worth keeping, which is also why the person on your account in month twelve is usually the person who started it.
If you want to see how an engagement runs before committing to one, how iFOVS works walks through it step by step.
Welcome to iFOVS Business Support Services. Our company's primary objective is to provide quality virtual services. We aim to maintain strong ties with our clients through strict confidentiality, and we go beyond work hours to successfully accomplish the needed goals. We take professionalism and ethical standards very seriously with clients — therefore every team member is highly trained. At iFOVS, we are not just working teams, but we are family.
The iFOVS team at our year-end gathering
Our vision
A firm of virtual services preferred for its wholesome character and quality standard, where clients get a good experience and come to know the firm as the service assistant's best friend from the Philippines.
Our mission
To promote a strong, excellent business and expand into a larger enterprise — able to provide employment to many people and to finance interventions that uplift the lives of those in need.
Community engagement
As the first Business Support Services company in Zamboanga Sibugay, we aim to provide job opportunities to fellow Sibugaynons and neighbouring municipalities. We believe our local citizens have exactly the potential our company is looking for.
The iFOVS Job Caravan, on the hunt for potential aspirants
Let's talk
Tell us what's taking up your time. We'll show you exactly how a trained iFOVS team can take it off your plate — and what it costs.
