Client Case Study: Fixing a Business That Was Losing Every Lead Silently
Most of what we publish here is general advice — how to delegate, what to look for in a provider, what things cost. This one is…
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Insights
News and updates from iFOVS Business Support Services.
5 Signs Your Business Is Quietly Losing Leads (And Doesn’t Know It)
Most businesses find out their intake process is broken the hard way — a client mentions they “tried reaching out weeks ago,” or a slow quarter…
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World Alzheimer’s Month: The Work Behind the Diagnosis
September is World Alzheimer’s Month, and 21 September is World Alzheimer’s Day — a date Alzheimer’s Disease International has marked every year since 1994. More than…
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The ‘Ber Months Are Here: Christmas Season Starts at iFOVS
September 1 means one thing in the Philippines: the ‘ber months have started, and so, unofficially but unmistakably, has Christmas. Radio stations reach for the carols,…
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Real estate: the first five things to delegate
Agents usually delegate the wrong thing first. Here is the order that works, and why.
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How much timezone overlap do you actually need?
Most businesses ask for full overlap and need about two hours. The difference costs money and narrows who will stay.
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Why offshore hires fail in month three
Almost nothing fails in week one. The failures cluster at month three, and by then the cause is months old.
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What does a virtual assistant actually do all day?
A realistic week, rather than a list of everything a virtual assistant could theoretically do.
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Philippine holidays: planning coverage for an offshore team
The Philippines observes more public holidays than most of its clients' countries. Planning for them is a fifteen-minute conversation that prevents a recurring one.
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13th month pay and the real cost of a Philippine employee
The single most common surprise for businesses hiring directly in the Philippines, and the one that arrives in December.
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