Insights

Insights

News and updates from iFOVS Business Support Services.

A real estate professional making calls at their desk

Real estate lead generation: what a dedicated team changes

The work that fills a real estate pipeline is unglamorous and relentless. It is also the first thing to slip when an agent gets busy — which is…

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Orders being packed for shipping

E-commerce customer service: what good actually looks like

Most online stores lose more money to slow replies and vague policies than to price. Here is the standard worth holding, and what it takes to hold it.

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Two people meeting across a desk in an office

What to look for when choosing a support provider

Every provider's website says the same things. These are the questions that actually separate them — and what a good answer sounds like.

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Clocks showing different time zones on an office wall

How to work with an offshore team across time zones

The time difference is usually treated as the problem to be managed. Handled properly it is the main advantage — work moves while you sleep. Here is how…

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A business owner working through paperwork at a busy desk

Five tasks worth handing over first

Most people delegate the wrong thing first, get a poor result, and conclude delegation does not work for them. These five hand over cleanly and show a return…

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A business support team working together in an office

What a Business Support Services company actually does

BSS, BPO, VA — the labels get used interchangeably and it makes choosing a partner harder than it needs to be. Here is the practical difference, and what…

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iFOVS staff running a hiring session during the Job Caravan

iFOVS Job Caravan: On the Hunt for Potential Aspirants

A 2021 record of the iFOVS job caravan in Titay — part of how we recruit and train the people behind our client accounts.

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